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Author: troy01
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Account Banned issues? Come here!

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Post time 2017-4-19 10:07 AM From mobile phone | Show all posts
We are getting derailed here. The topic os about BANNED accounts. Lets create a separate thread about login issues with players from Hong Kong (also VPN user issues).

I feel that the devs are not taking us seriously because we are not voicing this out properly.

I will comply with your post Troy. Don't take this personally, but at this point I am exhausted and disappointed already.

Account ID: 37408638
server: 3051
IGN: KDrama_Addict

Let me point out why I should not have been bamned:
- Usage of third party apps - not applicable. All apps in both my phone and tablet are installed from Google Play and both devices were never rooted
- Buying bug diamonds - all diamonds from my account has been from legitimate Google Play transactions. Let me know if you need the transation IDs and I can send it.
- Refund trick - no idea that this existed. None of my payments were refunded.
- Map hack usage - not applicable as I installed the app from Google Play.
- Being reported multiple times for AFK behavior - never went AFK. NEVER. I'd like to see someone to prove this otherwise.
- Being reported multiple times for being rude or using of cursed words in the lobby or in game - like above. I know how to use curse words or foul language. But look at how i communicated in this forum. Trash talk is not in my DNA because talk is cheap.
- Being reported for negative game play like intentionally feeding the enemy - i play as a tank often. I am not as good as I want to be but if you watch all my gameplays I aim to win in every play.

The last 3 points is what makes me feel very disturbed. If any player can report us and no proper quality check / audit is made to verify their claim then we can see a LOT of players being banned in the future.

Sure the majority might be AFK / feeders / foul mouthed players. But the tendency that an innocent player will be banned is very possible.

I am also concerned that I have not seen any actual developer posting a message to explain how this ban works. If there was then my apologies for missing it.
 Author| Post time 2017-4-19 10:23 AM | Show all posts
KDrama_Addict replied at 2017-4-19 10:07
We are getting derailed here. The topic os about BANNED accounts. Lets create a separate thread abou ...

I very and truly understand you.. that is why i decided to have this thread made so that the devs and top mods could easily see these issues...

and you are also one of the reasons that i created this thread since you confirmed with details regarding with this issue and i am hoping to have this addressed properly and very soon...

i will try to get a hold of them again and hope they could work on the investigation soon..
Post time 2017-4-19 11:26 AM | Show all posts
me too, disappointed already
got banned without any reason, tried to report but no solution.
coffi-kun said it was because "memory plugins" (kinda 3rd party content) but what?
now i just waiting the rest of ban time~
if i get this case again next time... ill quit (i didnt use cheat or afk,i swear. just played with my team)

this is mine :
IGN : IllyFue
ID : 15509030
Server : 2016

now i lost my easter event TTATT
 Author| Post time 2017-4-19 11:30 AM | Show all posts
EndhoqCeploq replied at 2017-4-19 11:26
me too, disappointed already
got banned without any reason, tried to report but no solution.
coffi-k ...

So sorry about that... hoping they could take a look at this ASAP..
Post time 2017-4-19 02:52 PM From mobile phone | Show all posts
Me too.. got banned.. not using 3rd party app, no using hack tool or cheating on the game.. all the rewards for 3days banned.. gone! For no reason of banning us..
 Author| Post time 2017-4-19 03:04 PM | Show all posts
MrJohn24 replied at 2017-4-19 14:52
Me too.. got banned.. not using 3rd party app, no using hack tool or cheating on the game.. all the  ...

perhaps someone reported you for other reasons that you could check on above..
Post time 2017-4-19 05:00 PM | Show all posts
So you can map hack in this game? wao :lol

 Author| Post time 2017-4-19 05:01 PM | Show all posts
BlueSoap replied at 2017-4-19 17:00
So you can map hack in this game? wao

well.. some reported so...

and it was before Yi Sunshine was released...
Post time 2017-4-19 05:04 PM | Show all posts
troy01 replied at 2017-4-19 17:01
well.. some reported so...

and it was before Yi Sunshine was released...

Just realized you're a mod now. :o

I think as a developer of a mobile game it would be pretty easy to stop third party apps/hacks. I played a game in the past and whenever there is a third party app in the background trying to connect, the game just crashes. Not sure if it's simple to do but yeah. Maybe they could try it.
 Author| Post time 2017-4-19 05:05 PM | Show all posts
BlueSoap replied at 2017-4-19 17:04
Just realized you're a mod now.

I think as a developer of a mobile game it would be pretty eas ...

yeah I hope so they could implement that ASAP...

and I do hope that the MAP hack is just a rumor..

its kinda scary being watched from afar...

*hides*
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