Unable to enter match queue

Dashe

hello unable to enter the queue, says refused to many games (which have not) or exited out of hero selection. been like this for over 12 hours now. Can someone fix or tell me how?
Account 14004716 (2015)

heixue

When you start the matching to find a game,dont cancel the matching before you match-up,doing this will cause system defined you as player that refuse the game or quit the game too early,and will punish you like lower your credit score.If you do it again and again,your credit score will become very low,until you get punishment like cannot play game for hours.So,you should not cancel any game while the matching is going on.

Dashe

That could be it as sometime cancel to access the events/leaderboard screens (as covered) but interesting thing is credit score is not affected, always at 100%. Well it unlocked about an hour after this post.

Meloid

Isso foi adicionado para limitar os jogadores que não querem jogar e mesmo assim inicia uma partida, um sistema de ajuda para quem se interessa a jogar, se você teve problemas com login tente resolve-los antes de iniciar uma partida para que não seja necessário enfrentar esse punimento, abraços!