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[Complaint] Customer Support

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Post time 2017-1-12 05:41 PM | Show all posts |Read mode

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Why customer support dosen't respond back like never?
Post time 2017-1-12 05:48 PM From mobile phone | Show all posts
Dear Gosu,please be patient while waiting the reply for our Customer Service in the game.We are dealing with million player everyday and need to solve so many problem. Thenhope you can understand it.Thank you.
 Author| Post time 2017-1-12 05:52 PM | Show all posts
I already waited for over a week :( I just want to put my color name back.. So many users still have it, but I who am startlight member since from the start, I spend at least 50$ per week they can't respond to put a [ff0000] in my name :(
Post time 2017-1-12 07:17 PM | Show all posts
Sorry for keep you waiting,about this question, we dont put any colour in any name,the colour that appear in some player name are made by themselves,you can ask them help you to make your name colour.
Post time 2017-1-12 08:29 PM | Show all posts
Gosu, você pode alterar seu nome pelo cartão! o sistema do jogo está se atualizando em partes de nomes de usuários, abraços!
Post time 2017-1-19 01:34 PM From mobile phone | Show all posts
id Mextori, lets to play
Post time 2017-1-20 12:53 AM | Show all posts
help me GM!how can i retrieve my lost account please?
Post time 2017-1-20 06:13 AM From mobile phone | Show all posts
Dear zoLLz,can you state your problem clearly?
Post time 2017-1-20 02:51 PM From mobile phone | Show all posts
now i log in a new account but cant switch my old account?
Post time 2017-1-20 02:53 PM From mobile phone | Show all posts
this my old account.
Screenshot_2017-01-19-13-40-50.png
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