SUDDEN DISCONNECTION FROM GAME

minlatte931103

Hi. I just want to inform you that some players have lagging issues or sometimes the game disconnects, but that's not intentional, so we have no choice but to reconnect in game again. YES WE BECAME AFK A FEW SECONDS BUT WE RECON IN GAME. BUT WHAT'S SAD IS THAT WE ALREADY LOSE OUR CREDITS EVEN IF WE WON THE GAME. I JUST WANT TO SUGGEST THAT U SHOULD CONFIRM THE AFK PLAYERS ONCE THE GAME ENDS. SEE IF THEY REALLY ARE "AFK" FOR A LONGGG TIME, EXAMPLE 5MINS AFK. SOMETIMES WE JUST RECON FOR ABOUT LESS THAN A MINUTE BUT AFTER THAT U ALREADY DEDUCTED CREDIT SCORE.  THANK YOU. AND U SHOULD ALSO NOT DEDUCT CREDIT SCORE FOR THOSE WHO BECAME AFK AND RECONNECTED TO THE GAME ASAP AND WON THE GAME.

Zazme_Yakuza

Hello minlatte931103,

The AFK system serves a purpose for people who didn’t move for about 1-2 minutes, so that the current MVP would have control over him whether or not to let him stay at home or fight with his side until the player goes back on. The game for you will always be valid if it is not finished yet or the game is still not 10 minutes in before you left, this is to avoid players who intentionally do this and troll people. On the other hand, you actually made a point in that so I will try to reach that out to the mods.

Regards,
|~Zazme_Yakuza

Lou26

We are in the same boat bruh. BTW my credit score became 67 because f that issue but its okay.

FerioVX

Same here. My friends suddenly got the "reconnecting...." sign as soon as the game started. We know it is not a connection issue, because they can surf facebook, browse, and watch youtube but when they play ML.. the connection suddenly drops. End result? Free stars for the opposing team.

empoypogz

Zazme_Yakuza replied at 2017-10-14 03:40 AM
Hello minlatte931103,

The AFK system serves a purpose for people who didn’t move for about 1-2 min ...

Hello Good Day Sorry to Interrupt you. Sir can you make a solution for the lag in Middle East.
When I'm opening the game my MS is 30 then after entering the game may MS is 110 to 250ms something im using 20mbps fiber internet how it is lag even though Im playing with the same server. also my team was lag always. kindly fix, Before it was okay after more update from your side it s*cks . Please We enjoy the and We love it.  By the way I am a filipino working here in Middle East this game is the way to forgets the loneliness. thanks I hope you reply my message and take an action for this.. Thank you MLBB more power  

Zazme_Yakuza

Hello All,

Try contacting Customer Service via in-game or email at : mobilelegendsgame@gmail.com for this kind of issue with complete information, please take note that it might take them 3-9 working days to reply since they have a lot of player queries in their queue, thank you for you current support of the game!

Regards,
|~Zazme_Yakuza

biodayao

Zazme_Yakuza replied at 2017-10-14 03:40 AM
Hello minlatte931103,

The AFK system serves a purpose for people who didn’t move for about 1-2 min ...

so the current MVP will have the control of the AFK hero? Can the devs make it 'for all'?

Zazme_Yakuza

biodayao replied at 2017-10-18 04:03 AM
so the current MVP will have the control of the AFK hero? Can the devs make it 'for all'?

Hello biodayao,

Yes, the current MVP will have the control of the AFK hero, if it was for all then the bot wouldn’t know where to go, the privilege to control was given to the MVP because the MVP excelled in all ways.

Regards,
|~Zazme_Yakuza