Mobile Legends: Bang Bang

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Post time 2017-11-7 10:51 PM From mobile phone | Show all posts |Read mode

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Edited by BD007 at 2020-4-5 11:20 AM

After the most recent patch, I experienced a problem. I can't seem enter the game, It gets stuck on the loading screen and won't move at all. I only get this problem when using wifi ( strong internet connection). I used mobile data to login and it worked but when I switched to wifi its buffers at the home page forever. DEVS, PLEASE FIX THIS ISSUE.

This shows up after 10 minutes of trying to log in
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Post time 2017-11-8 12:16 AM | Show all posts
Edited by seimz at 2017-11-8 12:42 AM

Hi themightychris,
Sorry for your inconvenience, it seems like your problem is in your wifi connection. If it is a strong connection,try using another phone and log in the game. If it happens the same, your wifi is unstable i think. Try again resetting your router. Also turn off speed mode, it may cause unstable network on wifi. If it doesn't help plz contact Customer Service in-game for help. Thanks.

Best regards,
Seimz
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