Ranking mode lag when you guys update the game

junhan01

IGN: x3Jennie

Previous match was lag . It was definitely not my connection but your server when updating while i was ranking. Requesting to compensate me back a star i lose because we had to surrender being unable to carry on with the game because of the lag my teammate are suffering too . A video of how high the ms has reached . Really ?.. Also i was looking forward to saving my 100% deduction point . now its gone wasted saving that 1 star i lost because of this . Compensate me back that too . Thank you .

Eddy@SPX

They just should close the game and make nobody can enter when they are updating the game, Most of the Online Games do Maintenance Mode when they do update

junhan01

I was wondering why they did not close the game for maintainance either . Thanks for the reply too . seems like everyone is just looking at my post and thinking wtf is this dude trying to do. I am trying to get back my 100% dedudction point i played so hard for . Gone in just a match that was UNFAIR.

Medhiv

Hi junhan01,

We are sorry for the inconvenience. You can contact customer service via email to MobileLegendsGame@gmail.com, give your details such as ign, id, server id, and explain your problem.

Best Regards,
Medhiv

junhan01

Medhiv replied at 2017-11-29 03:03 PM
Hi junhan01,

We are sorry for the inconvenience. You can contact customer service via email to , gi ...

I have done that earlier on regarding this matter , thank you . Still waiting for a reply from a admin about that match . Do tell me if you need the video footage on what happen . I have attached it to the email

Medhiv

junhan01 replied at 2017-11-29 04:35 PM
I have done that earlier on regarding this matter , thank you . Still waiting for a reply from a a ...

How long have you sent the report?

If you didn't get any replies for more than 10 days. We will help you to make new report.

junhan01

Medhiv replied at 2017-11-29 08:08 PM
How long have you sent the report?

If you didn't get any replies for more than 10 days. We will h ...

at singapore 1:12 PM November 29 2017.

IGN: x3Jennie ID:(15212174)


Do check with me again. Lost that match because of the sudden lag during that new update . Requesting to get refill for 100% deduction points only. Really play so long and was on a winning streak too . Need more proofs can ask me.

For your info . The reason why i ask back for the 100% points is becaused it was filled up during that match. its already 100% . Until i lose it cause of the server.