IOS 11.2 stuck at loading scrren

yisheng92

Hey guys, that day IOS 11 having an issue of black screen and keep restarting with loop in middle.

Then apple launch the new update IOS 11.2

After i update my phone with the latest IOS, I unable to login into MLBB.

Anyone encountering with this problem?

Thank you

aidanjosh

Opps. Then I better not update my IOS first before they solve this issue. I hope it gets fixed soon.

Medhiv

Hi there,

We are sorry for the inconvenience. Seems like there is an issue with the new iOS. Please contact customer service via email MobileLegendsGame@gmail.com to report about this problem. Mention your IGN, ID, Server ID, Game Version, OS, when did it happen, how did it happen. Please don't send multiple times. This process might take 3-9 days.

Best Regards,
Medhiv

yisheng92

Medhiv replied at 2017-12-4 11:02 AM
Hi there,

We are sorry for the inconvenience. Seems like there is an issue with the new iOS. Please ...

Hi Admin, I did sent an email to App Dev last 3 days, but so far they din't reply anything, just wonder would it be another possible way to direct contact them rather than sending email?

Thank you

Medhiv

yisheng92 replied at 2017-12-5 09:00 AM
Hi Admin, I did sent an email to App Dev last 3 days, but so far they din't reply anything, just w ...

The other way to contact them and get faster response is by in-game, but since you can't login to your account i suggested you to contact by email. Otherwise, you can use your friend' account and contact them in-game by tapping CS icon beside your avatar, click Loading problem.

yisheng92

Medhiv replied at 2017-12-5 10:38 AM
The other way to contact them and get faster response is by in-game, but since you can't login to  ...

Thank you so much for your kind reply, ill contact them using my friend account.

Cheers~!

Medhiv

yisheng92 replied at 2017-12-5 10:40 AM
Thank you so much for your kind reply, ill contact them using my friend account.

Cheers~!

No prob mate, I'm here to help

Cheers!

indigorous

Does this fixed? I also have an issue exactly like this. How can I fix this. Help please.