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[Payment-Contact Customer Service] problem purchasing diamonds

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Post time 2017-12-21 12:37 PM From mobile phone | Show all posts |Read mode

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You guys have charged my credit card but in return I didnt receive my diamonds i have successfully placed an order for two transactions only but on the third one I have not receive it i should have 165 diamonds to be exact but what I have right now is just 110 and you guys must give me my 55 diamonds you can look up on my account I havent used it yet cause I prefer to purchase karina skin but after experiencing this problem I think I might not contiNue to purchase diamonds in the future.
Post time 2017-12-22 01:21 PM | Show all posts
Hello aman8771!
We're sorry about the inconvenience.
About this issue you have to contact CS directly. You can tap CS button beside youtube button on the left top in your homescreen.
Tap CS button > Payment Problem.
Thank you^^
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