Mobile Legends: Bang Bang

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[Query] Avatar upload always fail

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Post time 2017-12-28 02:18 PM | Show all posts |Read mode

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Hi all, it seems that I cannot change my avatar , after I choose the image that I want to use and crop it then press ok, the system always said Avatar upload failed or something like that.

Anyone know how to fix this issue?

Thanks in advance!

Post time 2017-12-28 02:36 PM | Show all posts
Hello steven8991,

Did you already tried to reinstall the game? cause it can be bug. Please let me know. Thank You{:5_136:}
 Author| Post time 2017-12-28 02:39 PM | Show all posts
Edited by steven8991 at 2017-12-28 02:42 PM
=Xeno= replied at 2017-12-28 02:36 PM
Hello steven8991,

Did you already tried to reinstall the game? cause it can be bug. Please let me k ...

I already did and still cannot upload the avatar.
Post time 2017-12-28 02:51 PM | Show all posts
steven8991 replied at 2017-12-28 02:39 PM
I already did and still cannot upload the avatar.

Hi,

Did you try in different phone? maybe theres something wrong with the gallery.
By the way, can i get your ID and Server together with the screenshot? Thank You.
 Author| Post time 2017-12-28 03:06 PM | Show all posts
=Xeno= replied at 2017-12-28 02:51 PM
Hi,

Did you try in different phone? maybe theres something wrong with the gallery.

my ID is:

69808800(2129)
Post time 2017-12-28 09:31 PM From mobile phone | Show all posts
This problem hv been bothering me too. I dont want to use my fb to change my avatr!
Post time 2017-12-29 04:40 AM | Show all posts
If you're on Android, this will help I think. This glitch happened to me too! But just make sure you choose from "Gallery" first then switch to "Photos" for the cropping. Then your avatar should be able to show up before you confirm that you want to change your current PFP. Not sure how to fix for iOS users but I'm sure I'll find a fix.
 Author| Post time 2017-12-29 09:08 AM | Show all posts
❤Wqter❤ replied at 2017-12-29 04:40 AM
If you're on Android, this will help I think. This glitch happened to me too! But just make sure you ...

I already did as you say. but the avatar still not show up before I press confirm.

But now that the problem is fixed, I use other devices to change my avatar. I dont know why my original phone cannot.
Post time 2018-1-1 07:32 AM | Show all posts

Can i ask some screenshots? Thank You
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