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[Crashing] Freeze Moto E4 plus

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Post time 2018-1-5 11:03 AM From mobile phone | Show all posts |Read mode

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good night, I have the following problem: before playing on a Galaxy S4 and from the first day everything normal, I change to a Moto E4 plus and in each game I freeze once or twice and I do not know why. Thanks.

Player: abeliras ID: 140572815 (5029)
Patform: Android 7.1.1
Post time 2018-1-5 01:05 PM | Show all posts
Edited by Medhiv at 2018-1-5 01:06 PM


Recently some players are experiencing this crash issue on Samsung S4. I am still collecting more information, I just want to know this happens because of the device or another things. Could you provide a video for us? I need the video to analyse what is the main problem that causes this issue, and also mention your game version. Have you done the basic troubleshooting?
 Author| Post time 2018-1-6 08:51 AM From mobile phone | Show all posts
Thank you for responding, I will record video to give you more details and if I can do something more with pleasure I could try it.
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