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Hello,
in this case, you can report it to customer service in the game as they are incharge of this matters. Try to give some SS of this problem in your report.
How to report to CS?
1)Logging in to the game.
2)On the top left of your screen, you'll see people wearing headset (next to the youtube box). Click it and tap on which reports are you going to submit.
3)There are various kind of reports there including :
-Account hacked
-Payment problem
-Bug reports etc.
4) After that fill in the sheets and submit it.
Note !
They will took time to fix it so please be patients. |
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