I Cant Buy Diamonds

Butoh

"Because your account is in danger. You can't recharge now. Please contact customer service."

Please help i wanna buy the spider lily skin before the 30% discount went off sale please help...I have contact the customer service hoping that they would help before the 30% discount went off sale.

ID : 37532524 (2059)

Jauregui

Hello,
in this case, you can report it to customer service in the game as they are incharge of this matters. Try to give some SS of this problem in your report.

How to report to CS?

1)Logging in to the game.

2)On the top left of your screen, you'll see people wearing headset (next to the youtube box). Click it and tap on which reports are you going to submit.

3)There are various kind of reports there including :

-Account hacked
-Payment problem
-Bug reports etc.

4) After that fill in the sheets and submit it.

Note !
They will took time to fix it so please be patients.

Butoh

Jauregui replied at 2018-2-2 06:51 PM
Hello,
in this case, you can report it to customer service in the game as they are incharge of this  ...

Its been 1 day and they still didnt fix it help please