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[Payment-Contact Customer Service] I buy diamonds but dont enter in my acc

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Post time 2018-2-6 04:21 AM | Show all posts |Read mode

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Hello i need help today i buy 1000 diamons and i have a prove they took the money in my bank but dont give me a diamonds, pls help me

Post time 2018-2-6 05:10 AM | Show all posts

Kindly contact our CS to help you abour your problem...kindly also give the iformation like IGN ID SERVER and the receipt of your purchase
 Author| Post time 2018-2-6 05:30 AM From mobile phone | Show all posts
How is possible to contact the cs ?
Post time 2018-2-6 08:23 AM | Show all posts
RuiVicente replied at 2018-2-6 05:30 AM
How is possible to contact the cs ?

You may contact the in-game Customer Service by logging into the game and you will see a Headset Icon on the upper left corner beside your profile and the Youtube icon...

You will be needing to provide your:

Account ID
Server ID
Proof of purchase (official receipt from Google that you purchase; please check your email for that) [screenshot]
Explanation of your issue

Do take note that it may take 3-9 days for them to check, verify and process your account.
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