Mobile Legends: Bang Bang

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[Crashing] HELP!

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Post time 2018-2-20 12:58 PM From mobile phone | Show all posts |Read mode

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why im always reconnecting in game when i reached 42%, this past few months, it is good and i have no problem, but this months, when the game starting and reached the 42%, it reconnecting again and again.. i have good connection with 45ms, but when the match starting its reconnecting, what the hell is going on. im now 85 credit score, *!, can anyone fix this..
Post time 2018-2-20 03:55 PM | Show all posts
hi there, have you tried to clear cache or clear your RAM?
 Author| Post time 2018-2-20 05:40 PM From mobile phone | Show all posts
yes, I tried it all, even uninstalling the other apps. but still not working. I have a 54% used ram., even in the past months that I have a lot of apps, ML is working perfectly, but this month I don't know why, its not the connection I think cause when I log in it shows that I have 45ms, but when the game match is starting, bang! then it goes the 42% and reconnecting again and again..
Post time 2018-2-20 05:54 PM From mobile phone | Show all posts
change your phone and your current network.
Post time 2018-2-20 08:20 PM | Show all posts
cerealkiller replied at 2018-2-20 03:55 PM
hi there, have you tried to clear cache or clear your RAM?

Good Day,
I think it's a bug or a problem with the game already because I also experienced this some of my past games in which I had a good winstreak but all of a sudden, I randomly got disconnected and was not able to reconnect. I also know some people who experienced this kind of issue, I believe this needs to be forwarded to the developers so that they would be able to check on it.

Regards,
/Fugi
Post time 2018-2-20 10:14 PM | Show all posts
Chesterc replied at 2018-2-20 05:40 PM
yes, I tried it all, even uninstalling the other apps. but still not working. I have a 54% used ram. ...

hi Chesterc, try to reinstall the game. if it doesnt work properly you can also contact customer service by sending an email to mobilelegendsgame@gmail.com, tell us your problem. Avoid sending repeat emails as it will reset your queue. Replies from customer service will take 2-7 days so please wait patiently. Do not forget to provide your related information,
↪ IGN / Your Username In Game:
↪ Game ID and Server ID: Format 88888888 (1234)
↪ Device: iPhone X / Samsung 8 / Lenovo Vibe / etc.
↪ OS version: iOS 11 / Android 7
↪ Game Version: 1.2.32.xxxx
↪ Explanation: Explain as fully as possible how your problem can occur, and what steps you have taken.
↪ SS / Video: Attach all images / video links you have uploaded on YouTube.
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