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[Advance Server] Purchase diamond erorr

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Post time 2018-5-10 11:37 PM From mobile phone | Show all posts |Read mode

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Why i cant buy diamond i have master card and completed it already

And then it give me to go app support?
Post time 2018-5-11 12:48 AM From mobile phone | Show all posts
hi and good day.. i have buy a steel sweetheart bundle for RM 19.90. it say i will receive 2500 gems..  the problem is i dont receive the gems. how can this happen?   here is my in game name : indo najiss my game id: 19098487 (2023)  i have attach my payment record from google play. i only receive the hero..  i want my gems.. please fix this fast..
Post time 2018-5-11 01:07 AM | Show all posts
Edited by Charles at 2018-5-11 01:08 AM

Hello, can you further help us by sending a screenshot of the error that prompts up when you do it?
@sallehng, bought items tends to take awhile when bought. Please wait for it to arrive, if not, please contact customer service in-game if it hasnt arrived yet. Thanks!

Post time 2018-5-17 03:45 PM From mobile phone | Show all posts
Same thing happen to me too. I emailed Mobile Legend, and whoever is writing to me said I misunderstand. It clearly stated it includes 2500 diamonds. Otherwise, I wouldn't have bought it. ID:195820002 please fix this...  
Post time 2018-5-17 03:47 PM From mobile phone | Show all posts
There is no way of going back to get a screenshot of the item, since it disappeared after purchasing it. I do have the purchase logged in my Google play.
Post time 2018-5-18 08:46 PM From mobile phone | Show all posts
Same here. I do log in ticket ingame but they said there is no screenshot of the diamonds bundled?
Post time 2018-5-20 09:27 PM From mobile phone | Show all posts
I lost my 1062 diamond how do i get it  please give me back my diamond.....
Post time 2018-5-20 09:27 PM From mobile phone | Show all posts
I lost my 1062 diamond how do i get it  please give me back my diamond.....
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