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Author: =Xeno=
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[Mod Post] 【INFO】Customer Service

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Post time 2018-1-8 10:35 AM From mobile phone | Show all posts
hi, I have issue regarding the payment. I want to buy diamond but they said that my account is danger. I have already bind both moonton and fb account but stillI cannot buy the diamond due to my account is in danger.

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Tap icon customer service on the left youtube icon> Payment Problem> Payment Method and please fill the form correctly and accurately  Post time 2018-2-3 12:10 PM
Post time 2018-1-11 04:14 AM From mobile phone | Show all posts
Hello, i have a little bit problem with my account, i can't buy the mpl celebration border because in there always show "your account is in danger, you can't recharge now. Please contact customer service". I just little bit confused about that because in advance server i can recharge anything, why in my original account can't recharge??? Can you fix this problem, please i hope you can help me because i really want the mpl celebration border :)

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Do contact the customer service as what the notice says.  Post time 2018-2-5 08:38 AM
Post time 2018-1-11 05:44 AM From mobile phone | Show all posts
Hello , i have an isue with my accont when i try to recharge i get an messege to contact customer service , ID : pheobe1 ID Nr 23825445 (6027 ) game version 1.2.44 .2381
Screenshot_20180110-214031.png

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Tap icon customer service on the left youtube icon> Payment Problem> Payment Method  Post time 2018-2-3 12:13 PM
Post time 2018-1-11 05:46 AM From mobile phone | Show all posts
Pheobe replied at 2018-1-11 05:44 AM
Hello , i have an isue with my accont when i try to recharge i get an messege to contact customer se ...

Sorry forgot device , xperia xa ultra
Post time 2018-1-11 10:03 AM From mobile phone | Show all posts
Hi,I have a problem with recharging as I was prompted that my account is in danger. Please advise me how to go about resolving it. Thanks.

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Tap icon customer service on the left youtube icon> Payment Problem> Payment Method  Post time 2018-2-3 12:13 PM
Post time 2018-1-14 12:04 PM From mobile phone | Show all posts
Ar u serious moonton?? YOU CANNOT NERF HAYABUSA LIKE THIS IS NOT FAIR FOR PLAYER HAYABUSA.IF YOU WANT TO NERF JUST DECREASE THE DAMAGE OR ANYTHING LIKE FANNY OR LANCELOT!

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I think hayabusa will be restored as before  Post time 2018-2-3 12:13 PM
Post time 2018-1-18 12:55 AM From mobile phone | Show all posts
I spent my money 100.000 rupiah for diamonds and have not my diamond until now , i have foto transaction , please help me

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Tap icon customer service on the left youtube icon> Payment Problem> Payment Method  Post time 2018-2-3 12:14 PM
Post time 2018-1-18 03:22 AM From mobile phone | Show all posts
dear, CS. i lost my account. I switch my server to advance server, but when i go back to original server, i lost it. please fix.

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If you think your account is hacked, you should contact Customer Service immediately. Tap icon customer service to the left youtube icon> Account Problem> Retrieve Account> Account be hacked.   Post time 2018-2-3 12:14 PM
Post time 2018-1-19 12:13 AM From mobile phone | Show all posts
Hi i purchased one month starlight membership today but i have to received anything ... No karrie skin nor any stuffs. My id :193715287 game name: Judasboi
Post time 2018-1-19 12:13 AM From mobile phone | Show all posts
Hi i purchased one month starlight membership today but i have to received anything ... No karrie skin nor any stuffs. My id :193715287 game name: Judasboi
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