【INFO】Customer Service

imanmaa17

hello!! im using ios. last game i played i suddenly lagged. never happened before. during the draft pick i only can see my teamate chat. no hero selection and banning. i also can send a chat to them. later on it direct straight to the game. im wondering why this things happened coz it never happened before. its a big prob since im in drafr picking and suddenly laggging. already check the ping 14ms

MissKiller

Hey Moonton,When I am playing Ranked we have the upper hand.Suddenly ML Just stopped.Then it updated.It says Updating won't affect your battle.But it affect my battle.I was Mater IV no stars.Yhen I became Elite I 3 stars.What the heck just happend to Mobile Legends huh?

BlackSheep66

I really enjoy playing this game but i hav a problem here.I CAN'T EVEN PLAY IT ON MY PHONE... The game keep crashing in the middle of the battle, im still stuck at tutorial training battle. Everytime the crash happen it say, "mobile legend unfortunately has stopped". I had tried clean cache, app data even reinstall it but still doesn't work. I tried create new account a few times but still the same. This problem seem to happen most on andriod older version from 4.1, my andriod is 4.3. Hope this will be fixed soon, so everyone can enjoy playing this game.

BlackSheep66

I really enjoy playing this game but i hav a problem here.I CAN'T EVEN PLAY IT ON MY PHONE... The game keep crashing in the middle of the battle, im still stuck at tutorial training battle. Everytime the crash happen it say, "mobile legend unfortunately has stopped". I had tried clean cache, app data even reinstall it but still doesn't work. I tried create new account a few times but still the same. This problem seem to happen most on andriod older version from 4.1, my andriod is 4.3. Hope this will be fixed soon, so everyone can enjoy playing this game.

Ihsan112

excuse me. i:ve been playing mobile legends since the middle of S4. but i didn't get layla classic malefic gunner. what should i do to get the skin? please answer me.

mydon0622

Hello, I have a problem regarding to my ML. I cannot Enter a game because of a bug. I have my stable data connection but it says that "Reconnecting... Please contact customer service." I can play but most of the time that message report bothers me all the time I want to play and my Credit Score is going down. How can I solve this problem? Please Help.

asshuyutieys

Hello .. Please i cant stand anymore with this lagging issue .please help, this game is surely the best moba i ve played so far . So i hope you can do something about it

himesama911

uMons replied at 2017-7-8 06:03 PM
Hi there. We apologize for that matter.

What seems to be issue here?

I HAD SENT SEVERAL EMAILS TO THE THE CUSTOMER SUPPORT AND THE IN GAME SUPPORT BUT NOBODY REPLY TO ME ABOUT MY ACC !!! I NEED MY ACC IN IOS !!!

MY EMAIL ADDRESS IS HIMESAMA911@GMAIL.COM

REPLY ME URGENTLY !!!

ikmal123

i was topup diamond at mobile legend but the diamond not have and my money was burn hm what can i do?

dickyrl

I need Help on Getting my account back pls the retrieve account option. My account lv 30 is lost, n i dont know my account change to first time play mobile legend