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[Crashing] In- game bug

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Post time 2018-6-9 09:00 AM From mobile phone | Show all posts |Read mode

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Only just today my game starts freezing during draft pick and this always happens every rank game since today. The frame is still for an indefinite period and the only solution for me that works is to restart the game which ends up reloading before the game starts and I'm always stuck with a random hero and execute spell!!! Please fix this issue it is such a nuisance.
Post time 2018-6-9 07:51 PM | Show all posts
Hi @Nyxille
Can you also provide your game & server id, device type & os version also a screenshot when its happened ? please give your feedbacks to this thread as well to help us collecting the feedback. and don't forget to report it to ingame cs as well.
Post time 2018-6-10 01:29 AM From mobile phone | Show all posts
Why Hayabusa Nerf??
 Author| Post time 2018-6-11 12:36 AM From mobile phone | Show all posts
Xaverine replied at 2018-6-9 07:51 PM
Hi @Nyxille
Can you also provide your game & server id, device type & os version also a screenshot w ...

My ID: 44121855
Device: S9 Samsung Android, the latest OS

The screenshot is too big to be attached.
Post time 2018-6-11 03:50 AM | Show all posts
Nyxille replied at 2018-6-10 11:36 PM
My ID: 44121855
Device: S9 Samsung Android, the latest OS

you can upload to image hosting such as imgbox then embed it here.
btw Do you still get this issue recently? If yes, please try to check your resources by:
  • Go to settings
  • Tap Network Detection
  • Tap Resource Check
  • Check
  • Tap Cache Clearing
  • Click to Clean Cache


your app will restart. If this is not solve your problem then I guess you need to clear data. but first make sure you have bind at least 2 social account to your game account to avoid account lost.

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