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[Talk With Developer] Feedback From Game Designer to Customer Service to Player 05.28-06.03

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Post time 2018-6-21 05:19 PM | Show all posts |Read mode

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Edited by cerealkiller at 2018-6-22 12:34 PM

Dear all,
The following are reply/status of feedback for this week.

1. BUG – Global Server



2.Feedback for Advance Server
*Special Reward of Advance Server will be granted to playerhighlighted in yellow.
  
Feedback  for Advance Server of Last Week
  
  
No.
Description
Qty
Status
Planner
Programmer
ID
Server
1
Skill of  saber, Miya, Cyclops, Vexana, Hayabusa in Brawl Mode are same like Mayhem  Mode.
27
Fix in patch.84
Peng Tao
Cheng Chao
52416538
57010
2
Bug with Hayabusa’s   skill, distance is far away from Hero itself.
1
If it’s  mentioning Brawl Mode. It’s fixed in patch.84
Xie Chen Jie

  
50522995
57017
3
No voice announcement when killing hero in Classic  or Rank Mode after playing Survival Mode
4
Zhou Jing  please check, issue bill to Zhou Jing
Huang Chen
Cheng Chao/ Zhou Jing
71533054
57002
4
1. Icon of Battle Spell missing in  replay of Classic Mode.
  
2. No voice announcement of killing  hero
1
Fixed in patch.86, issue bill to  Cheng Chao

  
Chen Chao
29697977
57011
5
Creeps & minions seems slightly bigger after  playing Survival Mode
1
Lu Wen Bin,  QA please check if it’s really happening, fix in patch.86

  
Cheng Chao
142747811
57017
6
Overlapping of tickets, BP & Diamonds
2
Fixed in patch84, see if it’s still  ok
Liu Jing Yu
Zhang Ming
21644155
57005
7
Fanny’s rope missing
2

  
Gao Chong

  
113896942
57007
8
Location of screen is mismatch with mini map in  replay mode.
1
Error of loading scene & UI in replay mode.  Issue bill to Chen Yan for checking, let him fix after optimization of  Advance Server is done.

  
Chen Yan
207190815
57017
9
Interface Overlapping
1
It was fixed in patch.84, shouldn’t  be happening again.

  
Liang Jun
104116107
57010
10
Two Lords
1
It can be happened when both parties work together.  Party A bring out the Lord & not killing it until the second one is  appears on time reborn.
Xie Bin

  
175752215
57012
11
Able to purchase equipment after leaving base in  Brawl Mode
1
See if can reproduce the issue, look for Han Lu to  fix it if there is an issue.
Quan Hai Loong

  
208533164
57016
12
Lolita’s shield unable to block Gusion’s dagger & Lesly’s ulti.
1
Check the setting
Gao Chong

  
30982035
57005
13
Kagura’s skill 1 unable to move the umbrella to  targeted point. Link: https://www.youtube.com/watch?v=GZbV_gaHT2I
1
Fixed in patch.84, together fixed  the issue of Fanny (Pulling to wall)
Peng Tao

  
24351848
57005
14
Claude able to use skill 2 unlimited when using  Jungle Emblem – CD reduce. Link: https://www.youtube.com/watch?v=omWuG23wet8
1
Fixed in patch.84
Gao Chong

  
110577594
57001
15
Teammates & opponents stack together.
1
Feedback unclear, please check if there is similar  feedback

  
Han Lu
48609897
57005
16
Player  able to log in same account in different devices at the same time. (but daily rewards are unable to collect if it’s collected in one of the device)
1
It’s the design, otherwise player able to cheat through collecting  rewards from multiple devices.
Zhang Yu Xuan

  
41229121
57007
17
Unable to use basic attack & only Miya’s skill 1 are shown when using Lacelot.
1
Li Peng are checking on this issue, but not sure if  it can be reproduced. QA please keep observe & look for Hong Liang if  found the issue

  
Ji Yi Qian, Song Hong Liang, Yan De Ying
157943921
57012
18
Creeps on wrong location
1
Unable to prove the bug through printscreen.

35681972
57005
19
Screen is freeze & no Victory or Defeat Screen  shows after game over.
1
Check whether it will be happened when ping are very  high.

  
Li Chao Jie
73003390
57005
20
Device in room suddenly turned to blackscreen
1


  
43148845
57004
21
Many icons are missing in main interface
1
Issue bill & let Da Ge check

  
Chen Qin, Song Hong Liang
63957063
57009
22
Custom avatar error
1
There is a problem with Avatar which  forward from CDN, unable to fix it, but the chances of  happening is very small.
Zhang Zi Min
Luo Da
187979450
57016




Content already in weekly report



  
No.
Description
Qty
Status
Planner
Programmer
ID
Server
1
Blackscreen in Survival Mode
12
Yi Qian & Jin Xue are checking on it, QA please  issue bill to Jin Xue

  
Ji Yi Qian
80555339
57006
2
Able to purchase Este’s skin (Galaxy Dominator) through  diamond, and the price is incorrect.
1
Unable to reproduce, see if there is other player  have similar feedback.
Zhou Zhi Qiang

  
36960869
57008
3
No victory announcement in Survival Mode even there  is only 3 player left, and they even meet other enemy
1
Probably the error on headcount UI, issue bill to  Cheng Chao.

  
Cheng Chao, Li Bo Nan
70692004
57004




Player’s  Feedback



  
No.
Description
Qty
Status
Planner
Programmer
ID
Server
  
1
  
Suggestion:  Survival Mode, player may leave the game instead of being forced to watch the  game till finish.
3
It will be implement in patch.86
Huang Chen

  
53127806
57009
  
2
  
Suggestion:  Player unable to redeem Freya if done the first diamond charge through  Tokopedia.
1
It’s payment  through 3rd party, programming issue occurs if doing first diamond  charge through it. Zhang Yu Xuan will check & solve this issue in future.
Huang Yi Fei

  
51374008
57009



Feedback From Game Designer to Customer Service to Player 05.28-06.03.part2.rar

17.29 MB, Downloads: 101

Feedback From Game Designer to Customer Service to Player 05.28-06.03.part1.rar

19 MB, Downloads: 109

Post time 2018-6-23 01:15 AM From mobile phone | Show all posts
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