Mobile Legends: Bang Bang

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[Crashing] UNKNOWN ERROR

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Post time 2018-7-14 08:01 AM From mobile phone | Show all posts |Read mode

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Hello,

First of all, I would like to congratulate the Moonton team for their innovative ideas. I especially love the survival mode but I keep on crashing in the game recently. A pop up appears saying that there is an unknown error then I get kicked out of the game. Every time I log in back, I still get exited out. Kindly see attched snapshot. I use IOS btw, and my friend whose an android user experiences the same.
Hope you could look into it.

Thanks! Keep the great ideas coming! Love the game!
 Author| Post time 2018-7-14 08:06 AM From mobile phone | Show all posts
This is the snapshot which I already cropped to fit the allowable size.
309AD63C-69E9-460E-9D40-E939FE91495F.jpeg
Post time 2018-7-14 08:19 AM | Show all posts
This is happening mostly in ios and kinda bug.
Can you please submit this bug report to in game customer support?
Thanks.
Post time 2018-7-14 10:25 AM | Show all posts
Oh it happens to me before this when I play classic. I'm ios user too, so what I do is just reinstall the game, it works well so far. Hope this help!
Post time 2018-8-18 05:00 AM | Show all posts
i'm using android phone and i have the same problem ... i play like 4 minutes and then the game  stop working and turn on again and say reconnecting to game .... and after a while it say unknow error ,
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