How do i get a purchase i made back?

LunarRyuu · Post time 2018-8-14 10:09 AM

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Hello,
This isnt the first "bug" I've come across, but it is one I can't find an answer to. i made a purchase of the MPL boarder for $1. Had it on for a week or 2 (didnt keep track) when i logged on today it is not on my account and says that i didnt make the purchase, as in the boarder is locked and cant be selected anymore. Pictures are provided. But i feel that there should be a restore purchase button or something. Because i have no clue how to get it back other than going on this forum and hoping someone sees my post.

Nicky_veronica · Post time 2018-8-14 10:35 AM

Hi @LunarRyuu please contact customer service at mobilelegendsgame@gmail.com and provide them your accounts info like server id in game name and most importantly attached the payment reciept.
And kindly wait for the reply standard reply time is 4-9 days.

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