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[Payment-Contact Customer Service] How do i get a purchase i made back?

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Post time 2018-8-14 10:09 AM From mobile phone | Show all posts |Read mode

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This isnt the first "bug" I've come across, but it is one I can't find an answer to. i made a purchase of the MPL boarder for $1. Had it on for a week or 2 (didnt keep track) when i logged on today it is not on my account and says that i didnt make the purchase, as in the boarder is locked and cant be selected anymore. Pictures are provided. But i feel that there should be a restore purchase button or something. Because i have no clue how to get it back other than going on this forum and hoping someone sees my post.
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Post time 2018-8-14 10:35 AM | Show all posts
Hi @LunarRyuu please contact customer service at and provide them your accounts info like server id in game name and most importantly attached the payment reciept.
And kindly wait for the reply standard reply time is 4-9 days.
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