Pls fix this whenever entering match (reconnecting problem)

nubplayah

Hello admin I keep disconnecting whenever I enter the match. I had a good connection 20-30ms because of this I can't play properly. Thanks to this I keep loosing my credit score not only that I keep loosing starts too I tried possible solutions like uninstall and reinstall again, clear data, clear cache, close all apps. Still none of them work. Hopefully you can read this and reply asap. It will be much appreciated thanks. My ID:160838801//Asia server   

BD007

Just lemme know this,
Did the game crash at 50% loading screen after you select hero?
Thid is important. Thanks .

nubplayah

BD007 replied at 2018-8-28 03:27 AM
Just lemme know this,
Did the game crash at 50% loading screen after you select hero?
Thid is import ...

Not all the time but it mostly disconnects at 50% loading screen

BD007

nubplayah replied at 2018-8-28 07:17 AM
Not all the time but it mostly disconnects at 50% loading screen

Please submit a bug report in game customer support.This is a bug and happening to few users.

nubplayah

BD007 replied at 2018-8-28 02:49 PM
Please submit a bug report in game customer support.This is a bug and happening to few users.

I already did still haven't got any response same also with the gmail

BD007

nubplayah replied at 2018-8-28 09:25 PM
I already did still haven't got any response same also with the gmail

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