Mobile Legends: Bang Bang

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[Account] Authentication Error Switching Acc.

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Post time 2018-8-28 10:58 AM | Show all posts |Read mode

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Hey, so I am an adm of a page in FB related to mobile legends and we usually drop memes everyday but we also serve as support for the game, today I got a request of a follower saying he can't switch to his acc because an  authentication  error in Google, I went to Google Community, I was reading that it'll  get resolved if we remove and add again the email to the device but didn't work, also read that forcing stop of Google play store would resolve it but didn't, common things he did was delete de game and reinstall, force the game to stop,  delete the data of the app including cache, what's left? Can someone help me to help mah child ;_;, I dunno what else to do and I don't want him to Lose his acc.
Screenshot_2018-08-27-22-42-17.png
Screenshot_2018-08-27-22-42-17.png
Post time 2018-8-28 12:23 PM | Show all posts
Tell him to contact in game customer support for better assistance about this issue.
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