Recharge failed

@Ali · Post time 2018-8-29 03:15 PM

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Whenever I click on any package of diamonds I get a message say recharge failed .. the payment method window never shows.
Please don't tell me to reinstall the game because I have already done this many times before.

IZxCOLD · Post time 2018-8-29 03:38 PM

Hello, did you try contacting the customers service ingame? They will help you step by step to reslove your payment issues

@Ali · Post time 2018-8-30 12:34 AM

IZxCOLD replied at 2018-8-29 03:38 PM
Hello, did you try contacting the customers service ingame? They will help you step by step to resl ...

I can't when I click its icon the game is restarted

IZxCOLD · Post time 2018-8-30 02:01 PM

@Ali replied at 2018-8-30 12:34 AM
I can't when I click its icon the game is restarted

Wait,
Try these steps to maybe be able to purchase stuff again

1. Go to a classic game
2. Queue up *DONT ACCEPT THE GAME*
3. Let the time go on 0 and just let it go
4 you’ll lose -1 credit score but it should work

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[Payment-Contact Customer Service] Recharge failed

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