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[Account] Help please

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Post time 2018-9-7 02:05 AM | Show all posts |Read mode

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Edited by NFasis at 2018-9-7 02:40 AM

Hi, I already sent a ticket because I lost my account and this is what they say:

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And I did, I bind my facebook to the new account and when I try to go to the old account I could not do it.
I reinstall the game and I still without my old account, When I try to enter the game with my Google Play Account this is what appears:

93b849ba-d15a-436f-b25b-efa6a3e29482.jpg

It says something like: ¨The account of this social platform is already bound to a game, cannot switch. Please try again¨.(I already unbind my Google Play Account to the new account in order to have the old one)
I hope you can help me, thanks.

Post time 2018-9-7 06:04 AM | Show all posts
The old account was not binded right?
If not binded its totally depens customer support whether they can or can not retrive your account.
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