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[Account] [HELP] My account is hacked- I want to unbind Facebook & VK account

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Post time 2018-10-13 11:33 PM | Show all posts |Read mode

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Edited by gondsCubeTV at 2018-10-14 01:03 AM

ID: 47482543

Hi Moonton,
so my account was hacked by someone named Adipati / Zona Nyaman, he bind his Facebook & VK into my account and he sometimes play using my account, destroying my rank and winrate.

I've already e-mailed moonton (mobilelegendsgame@gmail.com) all the detail since September 28th and can't seem to get any help.



So what should I do now?



I hope you can help me unbind those account,

Big thanks to Moonton

facebook

facebook
Post time 2018-10-13 11:57 PM | Show all posts
Hello, please wait for the customer service's reply whenever doing it so and do not post it and make it confidential from others as your info is clearly visible here ;v. I'm advising you to send an e-mail to Customer Service at MobileLegendsGame@gmail.com and send all those details you have posted here.
 Author| Post time 2018-10-14 12:49 AM | Show all posts
Charles replied at 2018-10-13 11:57 PM
Hello, please wait for the customer service's reply whenever doing it so and do not post it and make ...

thanks for reminding me, I will edit it.
but did you not read the whole thread
Post time 2018-10-14 12:49 AM | Show all posts
gondsCubeTV replied at 2018-10-14 12:49 AM
thanks for reminding me, I will edit it.
but did you not read the whole thread

My bad I didn't notice the e-mail one lmao. But likewise, refrain from resending it and wait for a reply.
 Author| Post time 2018-10-14 01:06 AM | Show all posts
can you promise me mr. moderator?
 Author| Post time 2018-10-16 03:30 PM From mobile phone | Show all posts
Edited by gondsCubeTV at 2018-10-16 03:32 PM
Charles replied at 2018-10-14 12:49 AM
My bad I didn't notice the e-mail one lmao. But likewise, refrain from resending it and wait for a ...


please how much longer do I have to wait?

He (the hacker) keep destroying my rank and winrate and there's nothing I can do.
Can't you contact or try anything as a moderator to help me? thanks
Post time 2018-10-16 06:11 PM | Show all posts
gondsCubeTV replied at 2018-10-16 03:30 PM
please how much longer do I have to wait?

He (the hacker) keep destroying my rank and winrate and ...

Sadly, it usually takes days or almost a week as they have lots of ongoing tickets to process. But, please refrain from resending as this will only make it worse.
 Author| Post time 2018-10-16 11:51 PM From mobile phone | Show all posts
Charles replied at 2018-10-16 06:11 PM
Sadly, it usually takes days or almost a week as they have lots of ongoing tickets to process. But ...

yes BUT again like I said in my thread,
I e-mailed moonton since September 28th..

Please understand
Thanks
Post time 2018-10-17 08:01 PM | Show all posts
gondsCubeTV replied at 2018-10-16 11:51 PM
yes BUT again like I said in my thread,
I e-mailed moonton since September 28th..

That's weird, let me ask higher ups.
Post time 2019-7-3 11:45 PM From mobile phone | Show all posts
My account was hacked becouse my facebook was hacked and no help from montoon though i have so manyyyy proof that iam the owner ! So disappointed
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