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[Talk With Developer] Weekly Report [09/24/2018 - 09/30/2018]

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Post time 2018-10-17 03:56 AM | Show all posts |Read mode

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Edited by irezer at 2018-10-17 03:56 AM

Dear all,

thanks for collecting,these are the issues received this week and the status of how they are being fixed,please accept:



BUG

No.

heading

platform used

status of fixing

Person in charge

1

The puzzle piece for Odette cannot be completed

Android/iOS

fixed in version 22(?)

Dev

2

Players receive an ‘error notification’ when checking other players’ statistics.

Android/iOS

fixed in version 18(?)

Dev

3

Models turn black(unspecified)

Android/iOS

Letting the players test slowly.

Dev

4

Unable to upload profile photos.

Android

We recommend players to use facebook

Dev

5

Unable to share using facebook

Android/iOS

need to check the version of app and if they are sharing on the website.If it is the app,app version is needed

Dev

6

Statistics do not tally

Android/iOS

Continuing investigation, however, everything seems normal on our end.

-

7

Unable to see messages in the chatting channel

Android/iOS

In investigation

-

8

Players are unable to unfollow other people.

Android/iOS

successfully fixed,just did not update on the players’ end

Dev

9

Franco’s class does not show that he is a tank.

Android/iOS

fixed in version 20(?)

Dev

10

Even after Zhask dies, his turret remains and continues to exist

Android/iOS

fixed in version 22(?)

Dev

11

When an enemy Gatotkaca uses his ultimate in a bush, players who are on the opposing team cannot see signs of when he is using his ultimate

Android/iOS

fixed in version 1.3.15.322.3

-

12

Results of recorded match is different from actual results.

Android

after checking the replay, everything seems fine,should be an error with the refreshing of the replay,The time on the servers were 26/9and the time was 00:12,servers then got an update at 28/9 at 4 o’ clock to verison 18.Can the player still see the replay after the server updates to version 18?Players shouldnt be able to see the replay,and we might need more information.

Dev

13

Signs of heroes on minimap do not appear

iOS

Telling the player to uninstall and reinstall the app should fix this.

Dev

14

Clint’s ult cannot be released

Android

reproducing this makes this seem like it is fixed in version 20(?), but we are not sure if this fixes the player’s issue

Dev

15

Issue with Fleeting Time being used on Gatotkaca(refer to vid)

Android/iOS

Fixed in version 20(?)

Dev

16

Issue with skills when resurrecting

Android

After version 14,extra protection has been updated,should be fixed in version 22(?)

Dev

17

New hero has two wheels/cycles(?)

Android

Fixed in version 20(?)

Dev

18

Heroes’ voices(in English) cannot be heard when using Turkish

Android

Uninstalling and reinstalling should fix thid,as this is caused by a bug,caused by the fact that we currently only have English hero voices.

Dev

19

Players when in game, has an issue seeing their profile and cannot see enemies and allies

iOS

Require videos to prove this and see how it could then be fixed.

Dev

20

After choosing their hero, the player is unable to see their hero and is forced to use the hero provided by the system

iOS

Suspected that the player’s internet connection was unstable at the time

-

21

Players say that after switching from Harley to Belerick, the picture shown remained as Harley

Android

红亮(name)is trying to fix it and超杰(name)is trying to reproduce this issue to see how it could be fixed.

Dev

22

When the player changes their hero during the hero selection, if they leave and come back to the game immediately, the picture does not show any hero

Android

This problem has been fixed previously,it requires a QA to help reproduce

Dev

23

The game hangs and the player is unable to

iOS

Under observation,this problem seems hard to fix,Level 30s should have warmth gates(?)

Dev

24

Angela’s ultimate cannot be used

Android/iOS

Should be angela’s ult getting stuck,should be fixed in version 20(?)

Dev



(This is not all of the reports. Players can download through this link to view the full one:Weekly Report [09/24/2018 - 09/30/2018] )
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