Crash in match

SilentGhost

Keep crashing in match after new hero update if this keeps going on i might aswell quit ml :/

Pronex

Need more details
It may depend on the phone you've got or the patch didn't downloaded correctly or simply it didn't finish downloading
Try reinstall the app that I believe can fix the issue or the devs will do something for the next update hopefully

streetsneeze

@SilentGhost

Hi, may I know what device are you using?

SilentGhost

streetsneeze replied at 2018-11-29 10:21 PM
@SilentGhost

Hi, may I know what device are you using?

Xiami Redmi note 3

SilentGhost

Fky replied at 2018-11-30 01:43 AM
@SilentGhost you always could just reinstall game if ur installation is corrupted

Not working

streetsneeze

SilentGhost replied at 2018-11-29 10:30 PM
Xiami Redmi note 3

Since you have mentioned that you have tried reinstalling the game, may I asked if you have tried clearing the game cache itself? And when exactly do you crash? As soon as you open the game or loading screen when going to battle? Please provide more details if you may.

SilentGhost

streetsneeze replied at 2018-12-2 03:58 AM
Since you have mentioned that you have tried reinstalling the game, may I asked if you have tried  ...

I already clear cache but still not working...when im in a match or lobby it will suddenly restart the game

streetsneeze

SilentGhost replied at 2018-12-2 09:55 PM
I already clear cache but still not working...when im in a match or lobby it will suddenly restart ...

Please make sure that your app is also up to date, check google playstore if there's a possible update. If still the problem persist, please contact our in-game customer service.