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[Talk With Developer] Weekly Report [11/19/2018 - 11/25/2018]

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Post time 2018-12-1 08:33 PM | Show all posts |Read mode

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Edited by irezer at 2018-12-1 08:33 PM


Dear all,

Below are the players’ feedbacks of this week, please kindly take a look: 

 

1.) Official Server


 

No. Subject Version occured Current server version:1.3.31 Device platform Processing status
1 Error-999994 popped out on the game main interface  1.3.31 Android/iOS Already changed the event settings, already fixed 
2 Error-999994 popped out, player said that his Guess coin disappeared 1.3.31 Android/iOS Already fixed
3 Auto targeting error 1.3.31 Android/iOS Already optimized iteratively in version 35, will recover in official server version 44 
4 Server error popped out in Thanksgiving Fortuner event 1.3.31 Android/iOS Already fixed
5 Player mentioned that he couldn’t open the honor chest 1.3.31 Android/iOS Already fixed
6 Unable to share to FB 1.3.31 Android/iOS 1. Let player download the latest version of FB
2. If player already using latest FB version, let player allow FB and Mobile Legends Storage permission in his hand phone
7 Unable to claim reward from Hero Mastery Code 1.3.31 Android/iOS Already fixed some error that will cause these situations, if the player report again, please ask the player to provide what application had he done when these error occurred
8 Error pop out 4163 1.3.31 Android/iOS Already fixed in version 30 emergency update
9 Unable to use GPS 1.3.31 Android No solution at the moment, some hand phones are unable to get the longitude and latitude, therefore unable to locate themselves
10 No one chatting in public chatting channel 1.3.31 Android/iOS Already adjusted the amount of player in different language room
11 Player reported that there were 2 Claudes in the enemy team while playing Epic ranked game  1.3.31 Android Already fixed in version 30 emergency update
12 No Freya’s skin to redeem in Fragment shop 1.3.31 Android/iOS Already fixed in online version
13 Unable to upload profile picture 1.3.31 Android/iOS Suggest player to synchronize through FB or change network. Currently the feedback amount of unable to upload profile picture is within normal amount level
14 Lunox’s Light and Chaos bar disappeared 1.3.31 Android/iOS Need player to provide video
15 Unable to claim small reward, was told to relogin 1.3.31 Android/iOS Already fixed
16 Unknown error appeared during battle 1.3.31 Android/iOS Data under observation
17 Player was unable to unfollow this friend 113310777(2576), after unfollowed still appear as friends 1.3.31 Android/iOS Let player restart his game
18 Philippines player asked why the Thanksgiving Fortuner Event verification code doesn’t show in mail 1.3.31 Android Player’s own network problem, just need to resend the code to the player
19 Player couldn’t open this chest, but was able to keep getting this chest 1.3.31 Android Already fixed in version 30 emergency update
20 Data not synced 1.3.31 Android/iOS Data under observation
21 Player mentioned that he had 5 voices yesterday night, but only 2 left when he login today 1.3.31 Android/iOS Already fixed a relevant error before, so it’s good now, will continue to observe
22 There is a black column on Yi Sun Shin’s boat 1.3.25 Android Need player to provide video
23 Player only had double kill but appeared as Savage 1.3.31 Android Already fixed in version 30 emergency update
24 A big “VS” appeared on the interface when player successfully being matched up 1.3.31 Android Already optimized iteratively in version 36
25 When Gusion used first skill on Zilong, Miya etc heroes that can remove ownself’s debuff, after these heroes remove Gusion’s first skill debuff, Gusion was able to hit first skill continuously to activate Gusion’s passive again 1.3.25 Android/iOS Already fixed in version 32
26 The model in hero interface is black, reinstalling and clearing cache don’t work 1.3.25 Android Still under investigation, let player try reinstalling the game
27 After player used Eudora and completed and won the game with Gusion, he was unable to finish the “Complete a game and win with a hero from Magical Academy” mission in Mastery Code 1.3.25 Android/iOS Already fixed manually for the player
28 Picked Johnson, appeared to be Lolita in loading page, when entering battle, the avatar is Johnson, but the hero model is Lolita. Battle ID: 432495941164798774 1.3.25 Android Open a bug list to dev
29 Clint was unable to use Ult 1.3.25 Android Known bug, will fix in upcoming version
30 When Harith is using default skin, he walks in normal times and jumps when he uses Ult, but in this skin, he jumps in normal times and walks when he uses Ult 1.3.25 iOS Already fixed in official server
31 Player said that there is still no sound after he reinstall and update to latest version 1.3.30 iOS There are few devices that still have this problem, will fix in upcoming version
32 When I was watching my colleague’s live stream, I saw my colleague walked into the tower and died, there was an enemy hero under the tower but he didn’t hit my colleague, my colleague said there was no such thing, was this happened because the live stream wasn’t synced? 1.3.25 Android Unable to fix temporarily, will continue to observe
33 When player using Gatotkaca’s 2nd skill, after the skill ended, the loading bar still exists, it happened in every game recently 1.3.31 Android Need player to provide video
34 Kimmy is able to attack the defense tower from outside of the tower’s attack range  1.3.23 Android Known bug, won’t fix it temporarily
35 Player said after he updated his game, High Fram Rate Mode option has disappeared 1.3.31 Android Will be fixed in official server 36 
36 Player mentioned that he already received 26% of damage but why he didn’t complete this task 1.3.25 iOS Under investigation
37 Unable to see Lancelot’s Ult indicator in Low and Medium graphic, only high is able to see 1.3.31 Android It is designed like this, low and medium graphic are unable to see
38 In battle statistic, only 46 MVPs in all season page, but in battle calculation interface there are 116 MVPs  1.3.30 iOS Player’s standard is too low, and he meets AI, but we don’t count vs AI in personal data, but it is counted in personal achievement, therefore this problem appeared
39 Player had 6 kills and 11 assists, but why the passive below had 7 stacks 1.3.30 iOS Display error, will be fixed in version 36
40 UI abnormal appeared when player was selecting battle spell 1.3.31 Android Might cause by hand phone model, you can add protection behind, open a bug list to dev
41 Player said that 3 of the balls of Chang E’s ult did not follow the enemy automatically 1.3.31 Android The balls has its own detecting area, it won’t follow after the enemy leave the area
42 This player mentioned that when he’s in lobby, the chat message notification will appear every 10 second, but there is no content after opening the chatting channel 1.3.31 Android Will come out with solution iteratively in version 36, and will arrange to develop in version 38 
43 White square appeared in player’s map 1.3.30 iOS Will test first
44 Player said that this error popped out after he clicked send gift and copied the link 1.3.25 Android Might be the link is wrong, I checked that this link is shared by his friend, maybe the link address has changed
45 Unable to load the mission 1.3.31 Android Same as advance server feedback
46 The savage amount in achievement and personal data isn’t matched 1.3.31 Android/iOS Player’s standard is too low, and he meets AI, but we don’t count vs AI in personal data, but it is counted in personal achievement, therefore this problem appeared
47 Player’s radar picture has coincided when he is switching bookmark 1.3.30 iOS It will be fixed after restarting the game
48 The AI hero in Practice mode will not attack people, only releasing its skills 1.3.25 Android Will fix together with AI optimization after version 40 
49 Player had already set the emoji but unable to use them 1.3.30 iOS It is designed to be like this, you can’t use in default, will support in the future  




2.) Advance Server


*Yellow highlighted players will receive advance server feedback reward

 

No. Content Processing Status

User+
Server ID

 【Nickname】
Account

1 Abnormal honor chest Already fixed 106194074,
57012
Danu Gaming
2 Abnormal honor chest Already fixed 39077592,
57009
awesomeMage
3 Abnormal honor chest Already fixed 50285239,
57016
*KID*
4 Abnormal honor chest Already fixed 175882499, 57010 Alfomhydra9
5 Abnormal honor chest Already fixed 73297964,
57011
Mr.Hinelle
6 Abnormal honor chest Already fixed 182838049, 57017 Zeos_limit
7 Abnormal honor chest Already fixed 186694174, 57015 ꧁ᎪufᎪᏞ꧂
8 Abnormal honor chest Already fixed 218173638, 57017 sashara icha
9 Abnormal honor chest Already fixed 167417817, 57014 N'dra
10 Abnormal honor chest Already fixed 237293195, 57007 ™NoerSky
11 Abnormal honor chest Already fixed 185252071, 57012 Morning Call
12 Abnormal honor chest Already fixed 165432817, 57012 D "AXE"
13 Abnormal honor chest Already fixed 128754404, 57018 ALEUY
14 Abnormal honor chest Already fixed 162359137, 57017 162359137
15 Display – Lobby interface displayed abnormally  Will study first, please ask what had the player done 100725129, 57006 PUTRI SOLO
16 Display – Login interface displayed abnormally Open a low priority bug list for dev, need to represent internally, will be fixed after restarting the game 173881240, 57009 Ijazcasper
17 Display – Ui error appeared when watching video Open a bug list for dev to check 135785522, 57017 MyEMA 
18 Display – black screen and error pop out Already know what’s the problem, will consider to optimize in the upcoming version 14866436,
57011
SNDD
19 Display - black screen and error pop out Open a bug list for dev to check 65723837,
57017
Ode ramirez
20 Display – Successfully matched up interface error  Already fixed iteratively in version 36  114730033, 57010 P R E M A N
21 Display – black screen in survival mode Open a bug list for dev to check 92979448,
57010
Untul_Gawok
22 Display – All heroes have no animation The resources in the picture hasn’t finished downloaded 180142726, 57002 Rayi niel
23 Display abnormally, and my nickname doesn’t appear too, my nickname is ℛⅈℒⅈ Special font, ask the player not to use special font 109214293, 57006 ℛⅈℒⅈ
24 Display – Game screen turned black  Open a bug list for dev to check 282233161, 57017 Azukano22
25 Display – Abnormal game image  Open a bug list for dev to check 204848041, 57014 Ireng.manis
26 Display – Sometimes it is black screen when I open the game Open a bug list for dev to check 18246810,
57003
Zyoza Gaming
27 Display – Abnormal display in mid lane first tower Open a bug list for dev to check 134072168, 57008 Nakula putraa
28 999994 error Already fixed 162359137, 57017 162359137
29 999994 error Already fixed 43322748,
57002
Danuver28
30 999994 error Already fixed 50909062,
57014
ShadowOfMayhem
31 999994 error Already fixed 285838824, 57002 Legenđ☆the☆Star
32 999994 error Already fixed 16737687,
57003
ℳyrne
33 999994 error Already fixed 164004076, 57001 Xyrius
34 999994 error Already fixed 54626339,
57004
Muscle Bear
35 999994 error Already fixed 140726308, 57010 :~:*DeJaVu^:~:
36 999994 error Already fixed 87339164,
57015
Oscar The Hunter
37 There are some heroes that are unable to purchase using battle points, such as Hanzo and Kadita It will be available to purchase after official server starts to sell officially  231782471, 57017 RdlZM
38 There are some heroes that are unable to purchase using battle points, such as Hanzo and Kadita It will be available to purchase after official server starts to sell officially  42688008,
57014
Qhai ADV
39 There are some heroes that are unable to purchase using battle points, such as Hanzo and Kadita It will be available to purchase after official server starts to sell officially  81567073,
57015
Alexaplaysgames
40 There are some heroes that are unable to purchase using battle points, such as Hanzo and Kadita It will be available to purchase after official server starts to sell officially  191979313, 57014 EVOS•Viscount
41 There are some heroes that are unable to purchase using battle points, such as Hanzo and Kadita It will be available to purchase after official server starts to sell officially  137521140, 57016 •anarcy cable•
42 There are some heroes that are unable to purchase using battle points, such as Hanzo and Kadita It will be available to purchase after official server starts to sell officially  264792877, 57013 Adv.byron
43 There are some heroes that are unable to purchase using battle points, such as Hanzo and Kadita It will be available to purchase after official server starts to sell officially  57723515,
57004
Rika M
44 There are some heroes that are unable to purchase using battle points, such as Hanzo and Kadita It will be available to purchase after official server starts to sell officially  35081810,
57013
Ilhamnh
45 There are some heroes that are unable to purchase using battle points, such as Hanzo and others It will be available to purchase after official server starts to sell officially  162359137, 57017 162359137
46 Delay 280ms+ Connection problem, suggest player to switch back to play in official server 154403337, 57015 d'juan
47 Delay has caused me to AFK in game 154403337, 57015 d'juan
48 Delay – Used 4G but still having delay 193668957, 57013 agung#
49 Delay usually happens when ping is not good, then the server will disconnect 105554746, 57018 @£α
50 Delay – I suddenly lag in ranked and normal mode 76298406,
57006
Adudu
51 1.No sound – Game has no sound while login and playing the game 1. Already fixed the error in version 36 132132555, 57007 AsK•Evelyne_Meimei
52 2.99994 error Error 2:Already fixed
53 Stuck in loading when the battle starts Still under investigation, currently spotted a udp point 224961015, 57016 mita agustina
54 Stuck in loading when the battle starts 18246810,
57003
Zyoza Gaming
55 Stuck in loading when the battle starts 105554746, 57018 @£α
56 Stuck in loading when the battle starts 281814097, 57012 Auramarch
57 No sound – Game has no sound while login and playing the game Fixed in version 36  297116056, 57006 Śpý•Vølłåģė
58 No sound – Game has no sound while login and playing the game Fixed in version 36  244900701, 57012 MLBB SQUAD
59 No sound – Game has no sound while login and playing the game Fixed in version 36  203357307, 57010 Matroji Saputra
60 Unable to see hero in Brawl mode Open a bug list for dev to check 35783052,
57001
I am batman
61 Unable to see hero in Brawl mode Open a bug list for dev to check 54557039,
57013
kirito_senpai

 

 

 

 



This is not all of the reports. Players can download through this link to view the full one:
Weekly Report [11/19/2018 - 11/25/2018]

Post time 2018-12-16 07:34 AM | Show all posts
i actually find the invisible heroes after using rockets in brawl hilarious. i've triggered it so many times by accident. I'm not sure how it works but it's SO funny
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