Baka po either mabagal po connection or sadyang matagal. Usually matagal minsan kaya need to wait it out or baka may problema sa connection. Try reconnecting or restarting your router or have a better stable and good connection po. Pag hindi talaga effective, try nyo po siguro i-reinstall yung game and see if it helps. Ano nga po pala apple device model gamit nyo po?