Banned for no reason

vrynjah

my account just got banned i think since a pop up msg keeps on showing that im using cheats or third party application which i am not using at all, i am however playing MLBB via Nox Emulator and if thats the reason for getting banned this sucks big time since i have spend real cash on this game and now im getting banned if we are not allowed to play via android emulator on PCs then they should refund all my money so i can stop playing this game once

BD007

You should contact this email as soon as possible
mobilelegendsgame@gmail.com
And if you want we can submit too.We need
Id name
Id number
Server id
Profile ss
Emulator name
Emulator version
When this happened

reinforcemike

Currently facing the same error but with my Asus phone which is kinda weird cuz I just played earlier this morning without any problem. I started facing this problem maybe around 12pm GMT +8.

ElGwapo

Same issue here but with Bluestacks 4

KromBacher

BD007 replied at 2019-3-23 06:41 PM
You should contact this email as soon as possible
mobilelegendsgame@gmail.com
And if you want we can ...

WHAT IS GOING ON????? I GOT 6 MESSAGES, IM AFRAID TO CHECK MY ACCOUNT, MAYBE IM BANNED TOO? Using Phoenix OS

How can i give my account details such as Server info and ID number!?!?!?!? if i cannot access my account? (not sure if im banned, afraid to login again)

BD007 replied at 2019-3-23 06:41 PM
You should contact this email as soon as possible
mobilelegendsgame@gmail.com
And if you want we can ...

Hi, I'm playing Mobile legends since beginning on emulator, right now playing via PhoenixOS (most stable), compared to PrimeOS. However i received about 6 error messages by today, but how can i give you ID name, number etc if my account is banned? (im not sure if its banned, afraid to login)

ElGwapo

I checked my account with mobile and it was not banned, so chances are your account is okay. It seems, for the moment, it is only kicking people with emulators. Not banning them. That and people with ASUS phones for some reason, but that is for sure a bug.

Cloud_Lightning

BD007 replied at 2019-3-23 06:41 PM
You should contact this email as soon as possible
mobilelegendsgame@gmail.com
And if you want we can ...

Im not use emulator and i got the same problem. I send the email but they don´t answerme
ID: 86519808
SERVER: 5019
NICKNAME: Cloud Lightning

P!x3L

Cloud_Lightning replied at 2019-3-23 10:06 PM
Im not use emulator and i got the same problem. I send the email but they don´t answerme
ID: 865 ...

Not all detected is cheat maybe ur antivirus or some apps detected by ML so thats msg pop up.

KromBacher replied at 2019-3-23 07:54 PM
Hi, I'm playing Mobile legends since beginning on emulator, right now playing via PhoenixOS (most  ...

Not all detected is cheat maybe ur antivirus or some apps detected by ML so thats msg pop up.

starboi

That is not a ban, it's a restriction, but not valid.

BD007

Cloud_Lightning replied at 2019-3-23 10:06 PM
Im not use emulator and i got the same problem. I send the email but they don´t answerme
ID: 865 ...

You must be using some kind of software or any modified files that is why you are getting this message.
Delete the modified file and you will be ok.