High frame rate option gone missing

AeonFlush

Before upgrading my android version to 9.0 it have the high frame rate option

My phone is Samsung A8

Is the problem because i upgraded my android version and causing the model version to change?

Please help me

BD007

Please reinstall the game.
If The HFR still missing, please contact in game customer support.
It is located on the top left corner(Blue headset icon) besides your profile avatar.

AZNUR

Whoa...u are using Samsung A8? The one which can raise and flip the rear camera right? I really want to play with that mechanism.

starboi

Buy Xiaomi instead hahaha

Cyber17kun

BD007 replied at 2019-5-21 02:54 PM
Please reinstall the game.
If The HFR still missing, please contact in game customer support.
It i ...

I find from xda forum samsung a50 have the same problem when upgrading the OS. Thx to u create this post.
Mine is a8+, i try to delete data and reinstall pack, soft restart, lastly factory reset and install the app. Result = "HFR mode still missing".  
i have contacted samsung CS and they said everything is fine with new OS it just bug on app. So i contacted to mlbb CS, till now i didnt get any solution for this.
Please wait patiently. Untill now didnt get any solution

AeonFlush

BD007 replied at 2019-5-21 02:54 PM
Please reinstall the game.
If The HFR still missing, please contact in game customer support.
It i ...

I dont think reinstalling the game needed because,before upgrading android ver to 9.0 the HFR option is still there

Maybe what's causing the HFR option missing because my model number changed?  

In case needed.. the Model number is SM-A530F/DS

Cyber17kun

AeonFlush replied at 2019-5-23 07:50 AM
I dont think reinstalling the game needed because,before upgrading android ver to 9.0 the HFR opti ...

Nope bro. I dont think so. Cause i think my model number still the same like first time i buy it. The big different after updating this device is the first samsung UI or they called " ONE UI VER 1.0 ". I think (still maybe) ONE UI make different path for android system on samsung. So when we launch MLBB app it doesnt detect our processor etc like on OS Oreo or below it that hasnt have "samsung one UI". And until now i still doesnt get any reply / solution from MLBB customer service.

BD007

Cyber17kun replied at 2019-5-23 02:21 AM
I find from xda forum samsung a50 have the same problem when upgrading the OS. Thx to u create thi ...

Check daily, they will reply soon.

AeonFlush

Alright i got my reply , but the answer is kinda a bit confusing??

They want me to choose the right form so they can troubleshoot it??

Or the answer is there

I honestly dont know anymore

Cyber17kun

Well, i still didnt get any solution. Maybe I will wait till next patch and if nothing happen. Good time to DELETE this game. Just as simple like that right dev?