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[Account] STARLIGHT PRIVELEGE INCOMPLETE

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Post time 2019-6-25 02:54 AM | Show all posts |Read mode

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So there's this bug in my account which I suspect is not new and I know you guys already heard about it. All I want is to experience my starlight privelege to the full extent. But there's something that stops me from using the weekly starlight privelege skins in ranked games. I hope you guys can do something about it. It's been around for like three weeks now I am hoping for a quick response upon this issue. This needs to be fixed
Post time 2019-6-25 06:09 AM | Show all posts
You're not alone. I have a starlight membership, got an email stating that we can now use skins, but sadly the only thing that we can use are the free heroes.
Post time 2019-6-25 07:04 AM | Show all posts
I apologize for the inconveniences. But also help us inform the authorities by sending a report in our customer service in-game as well. Thanks!
 Author| Post time 2019-6-25 11:54 AM | Show all posts
I did but it's just the annoying ai who keeps on replying useless stuffs and I don't think that bug is included in the ai helper. I even tried reaching out to their official e-mail but didn't get nothing. It is always bots and auto replys that i get
 Author| Post time 2019-6-27 01:18 AM | Show all posts
So no one will really help me out?
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