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[Account] my account got hacked.

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Post time 2019-8-19 02:52 PM | Show all posts |Read mode

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Edited by adrielll.s at 2019-8-19 02:55 PM

Hi, so my id got hacked, the hacker bind vk and fb account, i have emailed to mobile legends, they replied that my request is received and they will make sure to resolve my request within an appropriate amount of time, and the gave me the link to fill the form, i have filled up the form many times but i haven't got any replied yet and it has been a week.
Post time 2019-8-19 08:32 PM | Show all posts
Basically a person's account will not be hacked unless they shares info about they account to public or use a third party
Post time 2019-8-19 08:29 PM | Show all posts
Try sending your problem via email MobileLegendsGame@gmail.com ..maybe it will be easier
Post time 2019-8-19 03:44 PM | Show all posts
It takes a while before they can find your account, be patient. If nothing happens for too long, then you can post a thread about it here for help.
 Author| Post time 2019-8-19 03:51 PM | Show all posts
do u know how long does it take to them usually to solve my problem ?
Post time 2019-8-19 04:06 PM | Show all posts
It doesnt take much time, be patient and dont spam their mail, it could delay your answers
Post time 2019-8-19 04:30 PM | Show all posts
Hello,
Please contact MobileLegendsGame@gmail.com and provide them the needed info
- Ingame Name
-Ingame ID
-Ingame server number
- Device model

Response might take from 3 to 10 days, so please wait it out a bit more
Post time 2019-8-19 07:20 PM | Show all posts
I would recommend you to contact the customer service as  old told you in the post above and wait patiently. Hopefully you will retrieve your account
 Author| Post time 2019-8-19 09:06 PM | Show all posts
StreetGamer replied at 2019-8-19 04:06 PM
It doesnt take much time, be patient and dont spam their mail, it could delay your answers

would be more than 2 weeks ?
 Author| Post time 2019-8-19 09:15 PM | Show all posts
IZxCOLD replied at 2019-8-19 04:30 PM
Hello,
Please contact MobileLegendsGame@gmail.com and provide them the needed info
- Ingame Name

i did contact them and provided them, it has been like 8 days since they said my request is received

Comments

just need to be patient  Post time 2019-8-19 09:42 PM
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