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[Account] Missing suscription tickets event!

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Post time 2019-8-19 10:39 PM | Show all posts |Read mode

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Hello, i got the subscribe monthly ticket event. but after i transferred to android the event is now gone. i made like 2-3 reports but the chat support is horrible, they take a long time to reply and only come up with stupid answers, they dont even know what im talking about. Customer support cant be worst.

is there any other method to solve this problem?


Subscription Event.jpeg
Post time 2019-8-20 11:12 PM | Show all posts
imAldric replied at 2019-8-20 08:16 PM
I wanted that Chang'e emote but realised that event is for IOS only

Which one?  I've never seen it
Post time 2019-8-19 11:19 PM | Show all posts
yunior597 replied at 2019-8-19 10:15 PM
i went back to IOS and still not showing up.

if it's still like that it can only wait for a response from CS
To be patient
Post time 2019-8-19 11:11 PM | Show all posts
Indeed basically iOS and Android differs, can not exchange data.. if you switch from iOS to Android maybe partly you have like dias and also such events will not be present on Android
and maybe it will be there again if you go back to iOS
Post time 2019-8-19 10:44 PM | Show all posts
this might be due to the event being for ios only and not android
 Author| Post time 2019-8-19 11:15 PM | Show all posts
Ncup.Ajh replied at 2019-8-19 11:11 PM
Indeed basically iOS and Android differs, can not exchange data.. if you switch from iOS to Android  ...

i went back to IOS and still not showing up.
Post time 2019-8-20 04:29 AM | Show all posts
only in game cs can help you. try to submit the ticket again.
Post time 2019-8-20 07:10 AM | Show all posts
IOS and android events are different, there are also more factors that can show an event or not. you can still buy subscription from the shop.
Post time 2019-8-20 07:29 PM | Show all posts
Switching accounts from IOS and Android will not transfer its data so some complications might happen. But if your data is also lost on your IOS after switching back this is probably due to your game not saving the data after changing accounts (data is overriden when you rebind your account)
Post time 2019-8-20 09:16 PM | Show all posts
I wanted that Chang'e emote but realised that event is for IOS only
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