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[Account] Cant open my main account

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Post time 2019-8-25 05:47 PM From mobile phone | Show all posts |Read mode

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Last friday I'm using my second account (Game Center), and i decide to change it to my main account (Moonton). But, instead of changing, my second account binds itself to moonton account. Now im having trouble on opening my main account.
I hope you could help me. And thank you in advance.
Post time 2019-8-25 07:18 PM | Show all posts
For solving that problem contact costumer service, explain to them what u did, email of ca is mobilelegendsgame@gmail.com, or you will see a blue man in the left corner of the screen

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Haha that's indeed word example, it's just an iconic symbol  Post time 2019-8-25 10:38 PM
I like that description of CS. The blue man could be a smurf. Or harper. But he's not human.  Post time 2019-8-25 09:50 PM
Post time 2019-8-25 09:52 PM | Show all posts
Provide your ID, server number and other valuable infirmation about your account such as payment receipts and screenshots of your profile while writing an email to mobilelegendsgame@gmail.com for when reporting this in CS. Don't share it here without censors though
Post time 2019-8-25 10:41 PM | Show all posts
What do you mean your second account is binded by your main Moonton account?
 Author| Post time 2019-8-25 11:17 PM From mobile phone | Show all posts
Ncup.Ajh replied at 2019-8-25 10:41 PM
What do you mean your second account is binded by your main Moonton account?

my second account was registered using game center, unfortunately bind itself to the Moonton account which is the main account was registered. Sorry for my grammar
Post time 2019-8-25 11:26 PM | Show all posts
Ciazianne replied at 2019-8-25 10:17 PM
my second account was registered using game center, unfortunately bind itself to the Moonton accou ...

it's impossible, one moonton account can be used in two accounts
Have you tried reporting to customer service?
Post time 2019-8-26 03:30 AM | Show all posts
Moonton account can not be unbinded or changed. So it seems kinda strange.
Please contact to in game customer support as soon as possible.
Tap on the blue headset icon on the top left corner besides profile avatar.
Go to help>account problem>get account retrieval form and fill it up and submit. Thanks.
Post time 2019-8-26 08:33 AM | Show all posts
did you pressed bind account instead of change account while connecting to your main account?
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