Stuck at log in screen tried everything

Mjolnir561

Im stuck on the log in screen i can log in if i use wifi but soon as i turn it off game freezes. Or just wont log in at all if wifi is not on. I have cleared  cash, uninstall and reinstall. 2 times. Same thing happened. All starded about a week ago please any help would be nice. I dont want to use a vpn is possible just want it fixed

DennisST

Try to use another SIM card, probably your ISP block MLBB games, its happen in some country.

BD007

so you want to use mobile data instead of wifi.
please provide following information.screenshot or video proof of the bug.
your in game id number and server id number
game client version
date when it occurred
how did you trigger this bug.
and also you can submit this to in game cs as a bug report too.

JalaUsalia

This hppen in my dvice too, chnge ur mobile data providr and u can login again

Mjolnir561

BD007 replied at 2019-9-5 06:27 AM
so you want to use mobile data instead of wifi.
please provide following information.screenshot or v ...

Id.  444738123
Version. 1.4.09
Started after last big patch about a week from when i posted
This trigered only when i log in without wifi

imAldric

Try to use VPN and check if you can log in with DATA. If yes, Then its your provider who is Blocking you from Using MOBILE LEGENDS.
you can also ask customer service for more Info as they might be able to contact your provider and get your game running

BD007

Mjolnir561 replied at 2019-9-5 04:30 PM
Id.  444738123
Version. 1.4.09
Started after last big patch about a week from when i posted

Thanks for providing those info.

Mjolnir561

BD007 replied at 2019-9-7 06:38 PM
Thanks for providing those info.

I have also contacted my isp they claim its not on there end.also contacted Google play store bothing they can do .and sent an in game cs over a week ago with no response. And emailed mobile legends  Direct with no response. Crazy not even getting an  Acknowlegement about the problem

BD007

Mjolnir561 replied at 2019-9-10 09:52 PM
I have also contacted my isp they claim its not on there end.also contacted Google play store both ...

Already submitted the bug. Cheers.

jim233823

Is there a fix to this issue. Still happening. Super annoying. I rather it take longer to load than "have the new loading screen faster" (aka never load).