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I just know that the best way to prove that you own that account is by sending them information like payments made on that account (such as diamonds you purchased/starlight etc), probably a bank extract.
They might aswell ask you some questions about the account like when you registered, heroes or skins that you own etc.
But then again, you should wait for an oficial answer from Customer Service, they're the only ones who can tell you what information you should provide them in order to help you out. |
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