please refund

rose_kamiya · Post time 2019-9-11 04:40 PM

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diamonds did not reflect on my account after purchased my purchased no. MVQL75D6SJ

RohitBK201 · Post time 2019-9-11 04:47 PM

i dont think its the game purchase error,i think the error is with the site you are buying through,even though please contact both ingame customercare and the site customecare.

rose_kamiya · Post time 2019-9-11 05:26 PM

Edited by Charles at 2019-9-11 10:13 PM

you mean apple store??
how to contact customer care?

DennisST · Post time 2019-9-11 05:42 PM

Edited by DennisST at 2019-9-11 04:49 PM

You can contact CS where you buy diamonds and you can also contact CS ingame its located besides your profile (Blue person icon)

BD007 · Post time 2019-9-11 08:05 PM

please contact in game customer support as soon as possible (blue headset icon on the top left corner besides your profile avatar).
go to help>payment problem>form>fill it up>submit. thanks.

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[Payment-Contact Customer Service] please refund

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