Mobile Legends isn't loading using Mobile Data

chase

Game loads up fine using WiFi, but when I turn off WiFi, i can't get past the loading screen. If i load up using wifi, then turn wifi off to use mobile data, i just get a reconnecting circle that never reconnects. Ive tried clearing cache, reinstalling, etc. Doesn't work. I rely on mobile data because i have satellite wifi, which has like 600 ping lag. So i need to be able to play using mobile data.

Please help.

Kathey

Hello, are you using T-Mobile? If so, there is a problem between usees using T-Mobile data on Mobile Legends for some reasonz

chase

Kathey replied at 2019-10-10 08:55 AM
Hello, are you using T-Mobile? If so, there is a problem between usees using T-Mobile data on Mobile ...

I am... they've put up a T Mobile tower where i live and ive been playing fine for a few weeks, this all just started here recently.

Ncup.Ajh

Please provide these information
your Username in game, ID (Server):
Device (OS):
Game client version:
Proof of SS/Video about how you triggered that bug, also the date when it happened:
make sure to update your MLBB app for the latest version also always test your ping (Mobile data/WiFi) by checking first before starting the game with reading this thread https://forum.mobilelegends.com/ ... 2Bto%2Btroubleshoot

chase

Ncup.Ajh replied at 2019-10-10 09:26 AM
Please provide these information
your Username in game, ID (Server):
Device (OS):

your Username in game, ID (Server): Ɠʀ๏vє҉ß๏ʏ, 20501841 (5202)
Device (OS): Android
Game client version: 1.4.14.445.1
Proof of SS/Video about how you triggered that bug, also the date when it happened: No pic, just stuck on loading screen when using mobile data, 10-9-19, Today.

BD007

chase replied at 2019-10-10 10:07 AM
your Username in game, ID (Server): Ɠʀ๏vє҉ß๏ʏ, 20501841 (5202)
Device (OS): Android
Game c ...

Thanks a lot for providing the information.

chase

BD007 replied at 2019-10-10 02:27 PM
Thanks a lot for providing the information.

No problem.

jaime17

I am also a tmobile user and having the same issue:

your Username in-game, ID (Server): jenny's lover, 305136151 (5047)
Device (OS): Android
Game client version: 1.4.20.4534
stuck on the loading screen when using mobile data.

Ncup.Ajh

jaime17 replied at 2019-10-18 01:43 AM
I am also a tmobile user and having the same issue:

your Username in-game, ID (Server): jenny's lov ...

Thanks for providing the information, we'll submit this bug to be fixed immediately

chase

This issue has been fixed for me. Thank you.