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[Account] Temporary account problem, it sync two phones?

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Post time 2019-10-24 10:22 AM From mobile phone | Show all posts |Read mode

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I have same problem with this person
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Post time 2019-10-24 01:01 PM | Show all posts
please try doing a clean reinstallation in both the devices,and if it not working please contact to ingame CS on which ever account you have access to,hope you know the details of the account you are missing
Post time 2019-10-24 10:29 AM | Show all posts
Wow that's new. Let's wait for mods reply.
Post time 2019-10-25 12:57 AM | Show all posts
I've seen many of the same problems as this, how long you've been experience this problem? if it has been more than 30 days, try to create a new TP account so it does not sync with both phone because the QR code is different
If necessary, reinstall the game and delete data usage of google service if using Android device, might be help
can you provide information about both accounts (yours and your friend)
-Nickname, ID & Server
-Device model & OS version of both phone
-Game client version of both phone
-Date when it happens
We'll submit this problem to be fixed immediately
Thanks

Post time 2019-10-25 06:30 AM | Show all posts
Please provide the information @ncup.Ajh asked . Thanks.
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