Mobile Legends: Bang Bang

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[Crashing] Loading screen not loading

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Post time 2019-11-1 08:02 PM From mobile phone | Show all posts |Read mode

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I am again submitting my problem as no one responded on my previous post.
Sir I collected all the information.
1) no need of screen shot it's just a regular loading screen error.
2) Id: 189883574
Server: 2992
3) device model: Moto E4
Andriod version: 7.1.1
4) version of game:
5) date of issue occured: Oct 18, 2019
6) my game crashes between matches so I read alot of ways to solve in which I uninstalled game and after that stuck on loading screen. I tried all the normal methods to solve. I think your update is not compatible with Motorola as they r very rare these days. Same happened on my sister mobile oppo when I try to play on her mobile. It also happened with 11 of my friends if my problem is solved I will recommend them this way of submission.
Post time 2019-11-1 11:43 PM | Show all posts
Hey i didnt answered but we submited your problem and costumer service will know for it.
Post time 2019-11-2 12:35 AM | Show all posts
Have you tried
1. Leaving some space 3 to 4gb of storage
2. Clear all app running on background and leave at least 1.5 gb of ram unused
3.force stop ML in setting
Post time 2019-11-2 05:07 PM | Show all posts
Thanks for providing all of the information now. We will submit this.
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