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[Payment-Contact Customer Service] Purchase diamond but did not receive any diamond.

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Post time 2019-11-7 05:18 PM | Show all posts |Read mode

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Edited by Charles at 2019-11-8 11:27 PM

Did not receive any diamond after purchasing diamond.
Order number: GPA.3354-9398-3941-82612
Order date: Nov 7, 2019 4:05:10 PM GMT+8

Post time 2019-11-7 06:29 PM | Show all posts
Edited by DennisST at 2019-11-7 05:38 PM

Contact to in game customer service its located on the top left corner besides your profile with blue headset icon.
Go to Help > Payment problem > Payment issue feedback form, provide with proper information and your payment receipt.
Usually it takes 24hours and more depend on their work for their reply, you will see red dot in blue headset icon when you get reply.
Post time 2019-11-7 05:57 PM | Show all posts
please contract in game CS
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