Internet compensation

Suntail

Okay Moonton. I lost almost half of my mythic points because of the lag. My hero will just stop moving even though my wifi is fast. We players don't need your network compensation reward, we want our stars and points back. Seeiously this has been going on for years already. Fix this please.

anthraxxx

As I can see, your jitter on speedtest is way too high even if you have 75ms ping it doesn't qualify you to a stable connection. This means that your ISP is unstable with too many packet loss.

BD007

Please dl pingtools network utilities from play store
Go to tools>ping type www.google.com
Ss here the ping result.
Provide your profile and server idDevice model and os version
Game client version
Date when this lag occurred
Thanks.

Suntail

BD007 replied at 2019-12-11 04:36 PM
Please dl pingtools network utilities from play store
Go to tools>ping type www.google.com
Ss here  ...

Username: Selemene doggy
Id: 328079999 (3639)
Device model: STK-L22
OS version: Android
Game client version: version 1.4.28 original server
It happened since december 10 and the lag is still not gone. Even when I'm only playing brawl my ping suddenly goes red and my hero stops moving.

Suntail

As you can see my internet is only 79 ms but when I played brawl the ping is red. I tried logging in to another account but it was still the same.

Suntail

Look at the ping of my brawl game. It's red.

brontokbro

Your JITTER is too high man. You need to post that speedtest result to you ISP. I did mine it took them 2 WEEKS to solve this problem haizzzz....

BD007

Suntail replied at 2019-12-11 11:30 PM
Look at the ping of my brawl game. It's red.

I think it is your isp issue. Look at ping and jitter.
I posted mine too.
You can compare.I will still submit your bug report.

Eightwolves

Ign:eightwolves, i cant open the app, Samsung galaxy s10, i installed  the latest on play store, android 10 and it happened yesterday when i updated my phone to android 10

Suntail

Care to explain?
This was from my another acc and it just lags even though I have a stable connection. It's really frustrating, this has been going on for months now.