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In the current system, when my account get hacked, I have to contact ingame CS, verify it by giving details and even give them purchase receipt. Then we have to wait for days depends on the situation.
The problem is this is hacked account, so we have no more control over it. Then our choices are MAKE or USE another account JUST to access the ingame CS.
Now we are back in the ingame CS and ready to provide them the details, BUT here comes the hardest problem.
What if I didn't write or remember my account details? What if I don't have or missing the purchase receipt? What if I never buy diamonds?
So I suggest moonton make a web-based master control panel (CP) that having extra security like for example 2-Step Verification to access it.
Each devices connected to the main email will be displayed in this CP and if there is unrecognized devices, we can logged-out or even ban them manually. |
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