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Jigsaw friend gift

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Post time 2017-1-14 02:15 PM From mobile phone | Show all posts |Read mode

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I have occur this problem and yet i couldn't get the rewards that my friend sent. How can i solve this problem? I have tried to relog and everything already.
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Post time 2017-1-14 02:20 PM | Show all posts
Dear hi3n5347,your question has been escalated,thank you for your patience.And please give your nickname in your game account,server id,account id.We need those detail to check the problem quick.Thanks you.
 Author| Post time 2017-1-14 02:24 PM From mobile phone | Show all posts
28022477 (2039) greenPotato
Post time 2017-1-14 02:29 PM | Show all posts
Dear hi3n5347,got your information.We will tell the problem to our Dev and will reply you as soon as possible.Thanks for waiting with patience.
Post time 2017-1-14 02:49 PM From mobile phone | Show all posts
heixue replied at 2017-1-14 14:29
Dear hi3n5347,got your information.We will tell the problem to our Dev and will reply you as soon as ...

My account have same problem. Not just me. My friends also have it
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Post time 2017-1-14 02:53 PM | Show all posts
Dear [BN]☆EOB☆,your question has been escalated,thank you for your patience.And please give your nickname in your game account,server id,account id.We need those detail to check the problem quick.Thanks you.
Post time 2017-1-14 03:00 PM From mobile phone | Show all posts
[BN]☆EOB☆
24525976 (2031)
Post time 2017-1-14 03:00 PM From mobile phone | Show all posts
Not just him.. me also can accept give from my friends.. please fix this asap.. after the yun zhao skin update last night cannot accept gifts.
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Post time 2017-1-14 03:04 PM From mobile phone | Show all posts
Me too. Cannot accept gifts from friend.
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Post time 2017-1-14 03:07 PM | Show all posts
Dear Azli3,our Dev now handle with this problem,will fix this soon.Please be patience.
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