Account (email) problem

aimrpiest

Hello,

I have a problem, I cannot log in to my moonton account. I receive themessage "The email address has already been registered with a Moontonaccount". In the first phase, I thought I didn't remember my password, soI asked for recovery, but then I realized that I don't remember my emailpassword and I don't have access to it.

Please help me with this problem, I can offer you accountinformation, payment methods and what is needed. I would be very sorry if Icould not recover my account.

In game name: Aimpriest

Level: 34

Division: Mythic 5 ( 30-60 points)

Most hero played: Karrie (assasins emblems, 2 skins bladedmantis and Dragon Queen.

Regards,

Efrata

It seems the service from Moontoon is very bad for account problem. I hope Moontoon can improve it, so we do not leave Mobile Legends and spend diamonds to support it.

RohitBK201

can't you recover your email ? by forget password

aimrpiest

I tried to recover the gmail account, but without success, it is an email created a long time ago and I no longer have access to any information about it, the ones from google offer very little support regarding the problems like this one. sent over ten requests.

Ncup.Ajh

Hey, have you tried contact to MobileLegendsGame@gmail.com?

aimrpiest

Ncup.Ajh replied at 2020-4-23 09:38 AM
Hey, have you tried contact to ?

Yes, a few days ago I sent an email to them with my problem, without an answer unfortunately .. I'm extremely upset, not even google does not respond to my emails :(


Please, help me!

BD007

try to recover the email first. then try to recover the moonton id.

aimrpiest

BD007 replied at 2020-4-23 10:10 PM
try to recover the email first. then try to recover the moonton id.

Seriously BD007? four days to give me such an answer? If you read carefully what I wrote above ... you would have noticed that I specified that I can't recover that email, and the ones from google don't help me, so I looked for support here. Where I run into the same problem, the difference between google and moba is that on moba I lost time, money and moments with my girlfriend, so I was expecting some more help from you, not just superficial answers.

I will create a new account because I want to continue playing, but I am extremely disappointed with the services you offer for support.

Thx, have a nice day.

why the mobilelegends support team never responds to email requests. I sent an email 10 days ago and I still don't have an answer from them.