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[Query] new phone can't login using moonton account

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Post time 2020-5-8 06:51 PM | Show all posts |Read mode

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Edited by Charles at 2020-5-9 01:27 AM

Hi,

My old phone spoiled. I setting up my new phone.

I try to login using my moonton email and pw, but it say "The email address is not recognized as a moonton account"

Please help

@_@
Thanks

my actual email first letter is lower case, but when I try to key in, it is upper case auto.

now work
Post time 2020-5-8 07:32 PM | Show all posts
Edited by Charles at 2020-5-9 01:27 AM

The login is case sensitive I cant type brunonana@gmail.com instead I would type Brunonana@gmail.com. Maybe you should try that.
scottba replied at 2020-5-8 07:43 PM
@_@
Thanks


Your welcome! I am glad to help.
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