Question about refund

medelk705 · Post time 2020-5-27 04:01 AM

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Can I request a refund even i used my diamonds to skins?

seimz · Post time 2020-5-27 04:14 AM

Sorry to tell you, but refund is not possible . Once you used dias, BPs or any currency, it can't be undone.

Kathey · Post time 2020-5-27 05:40 AM

There is a way to request refund, but your request for refund could be rejected. I don’t use an android, but I saw for google play store, there is a refund policy for 2 hours. I don’t think you can get a full refund after two hours for android. But for app store, the refund policy is only up to 90 days. You could get a refund on app store and if the refund does happen, the skins or heroes you bought by diamonds would be locked.

JohnMarimat · Post time 2020-6-3 01:17 AM

As far as i know,once you have used BP/dias refund is not possible

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