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Author: stjarna
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[Account] Account hacked and all bindings are changed.

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Post time 2020-6-2 06:41 AM | Show all posts
In my case, my account has been hacked by Indonesians although he hasn't unbinded my accounts, he can still access and play with my account. The problem is, I somehow forgotten my moonton email address and CS doesn't respond to my emails and in-game CS. I use the sign out all other devices function in-game but he can still access it all over again
Post time 2020-6-2 11:38 AM | Show all posts ... &extra=page%3D1

Use this guy’s method. It works. A few have tried and the hacker has not come back. I have tried and for about 1 week plus the hacker is not able to login already.
Post time 2020-6-2 09:40 PM | Show all posts
You must go to the game customer service and review the account problem options. Trust me I got hacked too and it took almost 2 months to have the moontoon account bound in my games removed because it is from a hacker. Once you contact the customer support. You should receive a form from your Google account through Gmail :)
Post time 2020-6-2 09:42 PM | Show all posts
After filling out your form it would take them several days to reply to your emails to them so you have to be patient and not give up. Also you of you are a paying user this is my advice you better find your very first recharge record as well as you registration date because only you the owner knows that.
Post time 2020-6-2 09:49 PM | Show all posts
You can pm me and also you can add me on fb so I can help you more and send screen shots on how I solved mine
Post time 2020-6-3 05:17 AM | Show all posts
Try this solution
Post time 2022-12-5 05:57 PM | Show all posts
Excuse me same thing happen to me right now did you manage to recover you account?? I hope you help me too
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